Terms of use


TERMS OF USE | SERVICE AGREEMENT

Last updated - January 24th, 2022

1. Contractual Relationship.


These Terms of Use (“Terms”) govern the access or use by you, an individual of the Services (defined below). PLEASE READ THESE TERMS CAREFULLY BEFORE ACCESSING OR USING THE SERVICES.


VanDeliveryApp.com is an on-demand lead generation service offered by MBMT Incorporated that enables users to connect with delivery providers to seek, receive and fulfill requests for delivery services (the “Services”). Your access and use of the Services constitutes your agreement to be bound by these Terms, which establishes a contractual relationship between you and MBMT Incorporated. If you do not agree to these Terms, you may not access or use the Services. MBMT Incorporated may immediately terminate these Terms or any Services with respect to you, or generally cease offering or deny access to the Services or any portion thereof, at any time for any reason. MBMT Incorporated may at times enter into a separate Merchant Services Agreement with business entities that refer or otherwise use the Services (“Partner”). For any conflicts between this MBMT Incorporated User Agreement and the Merchant Services Agreement, the Merchant Services Agreement will take precedence over the MBMT Incorporated User Agreement.


MBMT Incorporated may amend the Terms related to the Services from time to time. Amendments will be effective upon MBMT Incorporated’s posting of such updated Terms at this location. Your continued access or use of the Services after such posting constitutes your consent to be bound by the Terms, as amended.


1.1 Intellectual Property.​ ​All content displayed on VanDeliveryApp.com, including without limitation any pictures, logos, images, text and this website template is the property of ​MBMT Incorporated​ or its licensors, and is protected by copyright, trademark, and the intellectual property laws. By accessing VanDeliveryApp.com, you agree not to reproduce, retransmit, distribute, disseminate, display, sell, publish, broadcast or circulate the content of VanDeliveryApp.com to anyone.


2. The Services.


The Services constitute a technology platform that enables users of VanDeliveryApp.com’s mobile applications or websites provided as part of the Services (each, an “Application”) to arrange and schedule delivery services (“Delivery Services”) with third party delivery providers of such services (each a “Third-Party Delivery Provider”). YOU ACKNOWLEDGE THAT VANDELIVERYAPP.COM DOES NOT FUNCTION AS A TRANSPORTATION CARRIER.


2.1 Prohibitions. Only authorized cargo (“Authorized Cargo”) shall be delivered by the third party delivery providers, the following actions are strictly prohibited in connection with the Delivery Services: (a) there shall be no transportation whatsoever of any person or animal in the third party delivery provider’s vehicle; (b) no transportation of goods for which you have reason to believe are illegal or stolen; (c) no transportation of hazardous materials except in the case of goods considered a “Consumer product” as defined in the Canada Consumer Product Safety Act S.C. 2010, c. 21, that is packaged and distributed in a form intended or suitable for sale through retail sales agencies or instrumentalities for consumption by individuals for purposes of personal care or household use.


2.2 License. Subject to your compliance with these Terms, MBMT Incorporated grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to: (i) access and use the Application or website on your personal device solely in connection with your use of the Services; and (ii) access and use any content, information and related materials that may be made available through the Services, in each case solely for your personal use. Any rights not expressly granted herein are reserved by MBMT Incorporated and VanDeliveryApp.com’s licensors.


2.3 Restrictions. You may not: (i) remove any copyright, trademark or other proprietary notices from any portion of the Services; (ii) reproduce, modify, prepare derivative works, distribute or license, or otherwise exploit the Application or website except as expressly permitted by MBMT Incorporated; (iii) decompile, reverse engineer or disassemble the Services except as may be permitted by applicable law; (iv) link to, mirror or frame any portion of the Services; or (v) attempt to gain unauthorized access to or impair any aspect of the Services or its related systems or networks.


2.4 Ownership. The Services and all rights therein are and shall remain MBMT Incorporated’s property. Neither these Terms nor your use of the Services convey or grant to you any rights: (i) in or related to the Services except for the limited license granted above; or (ii) to use or reference in any manner MBMT Incorporated’s company names, logos, product and service names, trademarks or services marks or those of VanDeliveryApp.com’s licensors.


2.5 Confirmation Email.​ ​A confirmation email will be sent detailing your job request and will include your receipt. Please make sure you review it to make sure all of your information is correct including an accurate list of your items. If you do not receive a confirmation email within (15) minutes, please contact us (877) 941-7444. ​Please remember to check your spam box​.


2.6 Moving Blankets/Pads.​ ​We only provide moving blankets or pads for "1 Man & Van Delivery", "2 Men & Van Delivery" and "Truck Delivery"  services. If you chose the "Curbside Delivery" option, you will be responsible to protect your items. We suggest purchasing "textile moving blankets/skins" which provide adequate protection for 1-2 usages. You can find "textile moving blankets/skins" affordably priced online.


2.7 Shrink Wrap/Tape. ​Shrink wrap is available for your use at your request at no additional cost. Tape is available at a price of $8/roll. We suggest purchasing "moving supplies" prior to your service.


2.8 Arrival Time.​ ​Please allow a (3) hour window for uncontrollable situations that may occur. Few and far between, we will immediately notify you with an estimated time of arrival (ETA). We ​cannot predict, nor can be held responsible, or liable for a late arrival as a result of weather, traffic, mechanical failure, or other factors outside of the company’s control. 
 

2.9 Boxes/Stairs.​ ​You are ​obligated to have completed packing your property into appropriate boxes and other containers BEFORE the movers’ arrival. ​We do not pack and unpack boxes. Therefore, please have boxes ready for loading upon arrival. This includes items not limited to such as, flat panel TVs, marble and glass furnishings that require the original box container or crate by a professional service. We do not charge extra for the number of boxes to handle. 
 

2.10 Furniture Assembly/Appliance Connection.​ ​Unless purchased separately, we do not assemble or disassemble furniture. We do not connect or disconnect washers and dryers, refrigerators, stoves or other appliances. 
 

2.11 Heavy, fragile or improperly packed items.​ ​We reserve the right to refuse to move any items that we feel are unmovable. You agree to protect, defend and hold MBMT Incorporated harmless for damages or legal consequences resulting from acts that the third party providers perform at your direction. Both MBMT Incorporated and its third party providers  expressly disclaim and exclude liability for wear from normal used adjustments, consumable items, loss of revenue, damage from road hazards and accidents, fire and acts of God including, but not limited to rain, wind, flood, hail, sun and damage caused by improper packing. We are not responsible for items left inside of furniture, unprotected glass that has not been wrapped properly, standing pole lamps that have not been disassembled and packed securely in a sealed box. We are not responsible or assume any liability for items that are loaded into your vehicle or container. we are not responsible for breakables, electronics, or items that have not been packed properly. You are responsible for all items you packed yourself and if packed items get broken or damaged, you will not hold MBMT Incorporated and/or its third party providers responsible. Although our third party providers are as careful as possible, from time to time damages may occur. If a damage is caused by a third party provider, at our and/or the service provider discretion, we may repair the item or compensate for its depreciated value up to $250. China, glass, clocks, glassware, lamps, mirrors, pictures, artwork, flat panel televisions, or any other fragile articles that are not packed & unpacked by MBMT Incorporated's third party providers will only be moved at the owner’s risk. Because the mechanical condition of electronics and appliances is unknown; we only assume responsibility for items which are mishandled or receive visible damage by an MBMT Incorporated's third party provider. We are not responsible for unprotected flooring and/or walls. If due to an inherent weakness in a piece of furniture (I.E. defect, prior repair, unstable construction) a damage occurs, you understand that we will not be liable for any damage (s) to that piece. MBMT Incorporated's third party providers are only responsible for items in their immediate care. MBMT Incorporated's third party providers assumes no responsibility for money, jewelry, or other valuables, please make sure these items are safely put away before your moving crew arrives. MBMT Incorporated policy in regards to particle board/ready-to-assemble furniture: These items are not structurally created to be moved once assembled, we will not repair or replace these items in the event they are damaged during the move. MBMT Incorporated and its third party providers will not be responsible for claims not specified on this contract. Please inspect all goods prior to start of your delivery or moving service.


3. Your Use of the Services.


3.1. User Accounts and Conduct. In order to use the Services, you must be at least 18 years of age. As part of requesting Delivery Services you are required to submit to VanDeliveryApp.com certain personal information, such as your name, email address, and mobile phone number. You agree and consent that MBMT Incorporated may contact you through the mobile phone number (text or call) and by email provided for delivery updates, statuses and service promotions. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials).


3.2. User Provided Content. MBMT Incorporated may, in MBMT Incorporated’ sole discretion, permit you from time to time to submit, upload, publish or otherwise make available to VanDeliveryApp.com through the Services textual, audio, and/or visual content and information, including commentary and feedback related to the Services as well as the third party delivery provider, initiation of support requests, and submission of entries for competitions and promotions (“User Content”). Any User Content provided by you remains your property. However, by providing User Content to VanDeliveryApp.com, you grant MBMT Incorporated a worldwide, perpetual, irrevocable, transferable, royalty-free license, with the right to sublicense, to use, copy, modify, create derivative works of, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the Services and MBMT Incorporated’s business and on third-party sites and services), without further notice to or consent from you, and without the requirement of payment to you or any other person or entity. You agree to not provide User Content that is defamatory, libelous, hateful, violent, obscene, pornographic, unlawful, or otherwise offensive, as determined by MBMT Incorpoated.com in its sole discretion, whether or not such material may be protected by law. MBMT Incorporated may, but shall not be obligated to, review, monitor, or remove User Content, at MBMT Incorporated’ sole discretion and at any time and for any reason, without notice to you.


3.3. Network Access and Devices. You are responsible for obtaining the data network access necessary to use the Services. Your mobile network’s data and messaging rates and fees may apply if you access or use the Services from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Services and Applications, websites and any updates thereto. MBMT Incorporated does not guarantee that the Services, or any portion thereof, will function on any particular hardware or devices. In addition, the Services may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.


4. Delivery Calculation: Payment.


4.1. Delivery Calculation and Your Payment. If you are ordering Delivery Services directly from VanDeliveryApp.com, you will be charged a flat price for each booked Delivery Service provided to you by a third party delivery provider (“Charge”). You will have an opportunity prior to requesting Delivery to receive a quote of the charge based on parameters that you choose within the application or website such as pickup and drop-off locations and type of service. You will receive an exact quote of your cost plus Taxes based on the parameters you choose and the current market pricing. This quote reflects your actual total charges, based upon the current pricing model for the market that you are requesting delivery (generally a combination of type of service and locations). MBMT Incorporated will facilitate your payment of the applicable charges on behalf of the third party delivery provider, as such third party delivery provider’s limited payment collection agent. Payment of the charges in such manner shall be considered the same as payment made directly by you to the third party delivery provider. Charges paid by you are final and non-refundable, unless otherwise determined by MBMT Incorporated. You may elect to cancel your request for services or goods from a third party delivery provider at any time prior to such third party delivery provider’s arrival, in which case you may be charged a cancellation fee. Gratuities are voluntary. After you have received services or goods obtained through the Service, you will have the opportunity to rate your experience, tip your third party delivery provider, and leave additional feedback about your experience.


4.2. Payment to MBMT Incorporated Partner. If you are ordering Delivery Services in conjunction with a Partner, your payment for Delivery Services may be made directly to the Partner as determined by your agreement with the Partner.


5. Risk and Insurance.


5.1. Each third party delivery provider is required to (i) provide its own delivery vehicle (“Vehicle”); (ii) maintain all licenses, permits and authorizations to provide the Delivery Services; and (iii) maintain automobile liability insurance to satisfy the minimum requirements necessary to operate the vehicle on the roads in the territory where the third party delivery provider provides delivery services. You are required to notify the third party delivery provider of any damage to the authorized cargo prior to loading. Any authorized cargo that is damaged due to the negligence of the third party delivery provider while in transit during a delivery service may be reported to MBMT Incorporated for evaluation. MBMT Incorporated will asses the damage, interview the third party delivery provider involved, and in its sole discretion facilitate or compensate for the repair or replacement of damaged items. Any claims for damage must be made as soon as possible, but in no event later than 48 hours after the delivery services. Claims are to be emailed to claims@VanDeliveryApp.com.

 

5.2. Assumption of Risk. In any case where you participate in handling goods as part of the delivery services, such action is voluntary and at your sole risk. You agree to assume the risk in any participation of lifting, carrying, moving and otherwise handling goods, including the risk of serious injury. MBMT Incorporated assumes no liability in your handling of goods.


6. Disclaimers; Limitation of Liability; Indemnity.


6.1. Disclaimer. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” MBMT Incorporated DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, MBMT Incorporated MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, OR AVAILABILITY OF THE SERVICES OR THE DELIVERY SERVICES, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. MBMT Incorporated DOES NOT GUARANTEE THE QUALITY, SUITABILITY, SAFETY OR ABILITY OF THIRD PARTY DELIVERY PROVIDERS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT NEITHER MBMT Incorporated NOR ITS PARTNERS ARE RESPONSIBLE FOR THE FITNESS OR CONDUCT OF ANY THIRD PARTY DELIVERY PROVIDER OR FOR ANY SERVICES PROVIDED BY ANY THIRD PARTY DELIVERY PROVIDERS. NEITHER MBMT Incorporated NOR ITS PARTNERS WILL BE LIABLE FOR ANY CLAIM, INJURY OR DAMAGE ARISING IN CONNECTION WITH THE ACTS OR OMISSIONS OF ANY THIRD PARTY DELIVERY PROVIDER. If you have a dispute with one or more third party delivery provider, you agree to release MBMT Incorporated (including MBMT Incorporated’s Partners, and each of their respective officers, directors, employees, agents) from any claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes.


6.2. Limitation of Liability. MBMT Incorporated (INCLUDING ITS PARTNERS) SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR PERSONAL INJURY IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SERVICES, EVEN IF MBMT Incorporated HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MBMT Incorporated (INCLUDING ITS PARTNERS) SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SERVICES OR YOUR INABILITY TO ACCESS OR USE THE SERVICES; OR (ii) YOUR PARTICIPATION IN HANDLING OF GOODS IN USE OF THE SERVICES; OR (iii) ANY TRANSACTION OR RELATIONSHIP BETWEEN YOU AND ANY THIRD PARTY DELIVERY PROVIDER, EVEN IF MBMT Incorporated HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. MBMT Incorporated (INCLUDING ITS PARTNERS) SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND MBMT Incorporated REASONABLE CONTROL. IN NO EVENT SHALL MBMT Incorporated OR ITS PARTNER’S TOTAL LIABILITY TO YOU IN CONNECTION WITH THE SERVICES FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION EXCEED FIVE HUNDRED DOLLARS (CAD $500). MBMT Incorporated SERVICES MAY BE USED BY YOU TO REQUEST AND SCHEDULE DELIVERY SERVICES WITH THIRD PARTY DELIVERY PROVIDERS, BUT YOU AGREE THAT MBMT Incorporated HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO ANY DELIVERY SERVICES PROVIDED TO YOU BY THIRD PARTY DELIVERY PROVIDERS OTHER THAN AS EXPRESSLY SET FORTH IN THESE TERMS. THE LIMITATIONS AND DISCLAIMER IN THIS SECTION 6 DO NOT PURPORT TO LIMIT LIABILITY OR ALTER YOUR RIGHTS AS A CONSUMER THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW.


6.3. Indemnity. You agree to indemnify and hold MBMT Incorporated and its officers, directors, employees, agents, and Partners harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with: (i) your use of the Services or services or goods obtained through your use of the Services; (ii) your breach or violation of any of these Terms; (iii) MBMT Incorporated use of your User Content; or (iv) your violation of the rights of any third-party, including third party delivery providers.


7. Governing Law; Venue and Jurisdiction; Waiver of Jury Trial.


THIS AGREEMENT WILL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE PROVINCE OF ONTARIO, without giving effect to principles of conflicts of Law that would result in the application of the Laws of any other jurisdiction; provided, however, that the Commercial Arbitration Act, R.S.C., 1985, c. 17 shall govern all matters of arbitration law and arbitration procedure in connection with any arbitration conducted pursuant to Section 8 below. SUBJECT TO SECTION 8 HEREOF, EACH PARTY CONSENTS AND SUBMITS TO THE EXCLUSIVE JURISDICTION OF COMPETENT PROVINCIAL AND FEDERAL COURTS IN THE PROVINCE OF ONTARIO FOR ANY LITIGATION OR PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY, AND TO THE VENUE OF SUCH LITIGATION OR PROCEEDING IN TORONTO, ONTARIO.


8. Dispute Resolution.


8.1. Arbitration. You agree that any dispute, claim or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation or validity thereof or the use of the Services (collectively, “Disputes”) will be settled by binding arbitration between you and MBMT Incorporated, except that each party retains the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights. You acknowledge and agree that you and MBMT Incorporated are each waiving the right to a trial by jury or to participate as a plaintiff or class in any purported class action or representative proceeding. Further, unless both you and MBMT Incorporated otherwise agree in writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of any class or representative proceeding. If this specific paragraph is held unenforceable, then the entirety of this “Dispute Resolution” section will be deemed void. Except as provided in the preceding sentence, this “Dispute Resolution” section will survive any termination of these Terms.


8.2. Arbitration Rules and Governing Law. The arbitration will be administered by the ADR Institute of Canada (“ADR”) in accordance with the Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes (the “ADR Rules”) then in effect, except as modified by this “Dispute Resolution” section. (The ADR Rules are available online or by calling the ADR at 1-877-475-4353.) The Commercial Arbitration Act will govern the interpretation and enforcement of this Section.


8.3. Arbitration Process. A party who desires to initiate arbitration must provide the other party with a written Demand for Arbitration as specified in the ADR Rules. The arbitrator will be either a retired judge or an attorney licensed to practice law in the province of Ontario and will be selected by the parties from the ADR’s roster of consumer dispute arbitrators. If the parties are unable to agree upon an arbitrator within seven (7) days of delivery of the Demand for Arbitration, then the ADR will appoint the arbitrator in accordance with the ADR Rules.


8.4. Arbitration Location and Procedure. Unless you and MBMT Incorporated otherwise agree, the arbitration will be conducted in Toronto, Ontario. If your claim does not exceed $10,000, then the arbitration will be conducted solely on the basis of documents you and MBMT Incorporated submit to the arbitrator, unless you request a hearing or the arbitrator determines that a hearing is necessary. If your claim exceeds $10,000, your right to a hearing will be determined by the AAA Rules. Subject to the AAA Rules, the arbitrator will have the discretion to direct a reasonable exchange of information by the parties, consistent with the expedited nature of the arbitration.


8.5. Arbitrator’s Decision. The arbitrator will render an award within the time frame specified in the ADR Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. Judgment on the arbitration award may be entered in any court having jurisdiction thereof. The arbitrator’s award damages must be consistent with the terms of the “Limitation of Liability” section above as to the types and the amounts of damages for which a party may be held liable. The arbitrator may award declaratory or injunctive relief only in favor of the claimant and only to the extent necessary to provide relief warranted by the claimant’s individual claim. If you prevail in arbitration you will be entitled to an award of attorney’s fees and expenses, to the extent provided under applicable law.


8.6. Fees. Your responsibility to pay any ADR filing, administrative and arbitrator fees will be solely as set forth in the ADR Rules.


9. Other Provisions.


9.1. Notice. MBMT Incorporated may give notice by means of a general notice on the Services, electronic mail to your email address in your Account, or by written communication sent by first class mail or pre-paid post to your address in your Account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email).


9.2. General. You may not assign these Terms without MBMT Incorporated prior written approval. MBMT Incorporated may assign these Terms without your consent to: (i) a subsidiary or affiliate; (ii) an acquirer of MBMT Incorporated equity, business or assets; or (iii) a successor by merger. Any purported assignment in violation of this section shall be void. No joint venture, partnership, employment, or agency relationship exists between you, MBMT Incorporated or any third party delivery provider as a result of this Agreement or use of the Services. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. MBMT Incorporated failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by MBMT Incorporated in writing.


Cancellation & Reschedule Policy


We value mutually trustful and ethical relationship. Once your job is scheduled, it is assigned to a service provider and booking is confirmed on their calendar. The cancellation/reschedule policy is in place to compensate service providers for losses resulting from such cancellations and reschedules. We know and understand that no matter how careful you plan your delivery or small move, things can happen. So, we made our cancellation policy fair, flexible and super easy to process. Once your booking is complete, you receive a confirmation email that will include links to cancel or reschedule your service.


Cancellation – If you cancel your booking up to 12 hours before your service is scheduled, you will be entitled to a refund of 75% of your service price amount. If you cancel your bookings within 12 hours of your scheduled service, you will be entitled to a refund of 25% of your service price amount. Refunds are processed immediately and are automatically sent back to the credit or debit card used at booking.


Rescheduling – If you reschedule your booking up to 12 hours before your service is scheduled, your reschedule fee will be 12% of your service price amount. If you reschedule your bookings within 12 hours of your scheduled service, your reschedule fee will be 30% of your service price amount. Fee payment will be collected automatically from the credit or debit card used at booking.


“No Show” Policy – Once you book your service. A professional service provider is scheduled and blocks a certain amount of time on their calendar as a commitment. It is expected that we can also rely on you to be ready for your service at the booked service time. In the event that you are not ready and available, or if we do not have access to the items we have to transport when service provider arrives, Your service job will be considered a "no show" and no refund will be applied. This policy applies to both pick and drop off locations.

Privacy Policy


Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

Working hours


Mon - Sun
-
Share by: